Support / 帮助与支持

Huevia 0.1.0 · iPhone, iPad & Mac

Contact / 联系

Email appledev2027@163.com. Include your app version, device and system version, the artwork ID when relevant, and the steps that led to the problem. Please do not send passwords, payment details or private photos. Use the same address for privacy requests and content complaints.

请发送邮件至 appledev2027@163.com，附上应用版本、设备及系统版本、相关作品编号和问题出现步骤。请勿发送密码、支付详情或私人照片。隐私请求及内容投诉也可使用此邮箱。

iPhone and iPad wallpapers / iPhone 与 iPad 设置壁纸

Open a wallpaper and save it to Photos. In system Settings, open Wallpaper, add a new wallpaper and select the saved image; adjust the crop to suit your screen. Huevia cannot automatically change iPhone or iPad system wallpaper. If Photos access is denied, use Save to Files and import the image yourself, or change Huevia’s Photos permission in system Settings. iPad uses the Mac landscape original when no dedicated iPad composition is available, so portrait screens may need cropping.

打开壁纸并保存到照片。在系统设置进入“墙纸”，添加新墙纸并选择已保存图片，按屏幕调整裁剪。Huevia 无法自动更改 iPhone 或 iPad 系统墙纸。若照片权限被拒绝，可保存到文件后自行导入，或在系统设置调整 Huevia 的照片权限。没有专用 iPad 构图时使用 Mac 横向原图，iPad 竖屏可能需要裁剪。

Mac wallpapers / Mac 设置壁纸

Open a wallpaper, choose the display target and apply it. Huevia uses the macOS desktop wallpaper service. If one display fails, check that it is connected and retry the failed display. Different Spaces and system wallpaper rotation can affect the visible desktop; check the system Wallpaper settings if another image replaces it. Export image saves a separate file for your own use.

打开壁纸，选择目标显示器并设置。Huevia 使用 macOS 桌面壁纸服务。若某个显示器设置失败，请确认其已连接后重试。不同桌面空间及系统壁纸轮换可能影响当前显示，可在系统“墙纸”设置检查。导出图片会另存一份文件供个人使用。

Network, storage and access / 网络、存储与使用权限

If images do not load, check the network and retry. New originals require a live authorization check even when a file is cached. Clear download cache in Huevia Settings to free cache space; this does not delete your exported photos or files, favorites, or the separate Mac wallpaper delivery files. Free labels permit full-resolution downloads. Paid downloads are not offered in 0.1.0, and there is no purchase or restore flow.

图片无法加载时，请检查网络后重试。新的原图操作即使已有缓存，也需要在线核验许可。在 Huevia 设置清理下载缓存可释放缓存空间，不会删除已导出的照片或文件、收藏，或独立保存的 Mac 壁纸交付文件。免费标识对应完整分辨率下载；0.1.0 不提供收费下载，也没有购买或恢复购买流程。

Privacy controls / 隐私设置

Usage statistics are optional. Turn them off in Huevia Settings to stop new collection and clear unsent events. If you previously enabled them, Copy statistics reference is available for identifying a privacy request; treat this reference as private and send it only to support. See the privacy policy for retention periods and data rights. The app has no user account to delete.

使用统计为可选功能。在 Huevia 设置关闭后停止新增采集，并清除未发送记录。曾经开启统计的设备可“复制统计参考标识”，用于定位隐私请求；请将标识视为私人信息，仅发送给支持邮箱。保留期限及数据权利详见隐私政策。应用没有需要删除的用户账号。